Sales Support Specialist

Job Objective

Support in sales administration for the department by providing support in planning, payments processing, order management, report preparation and data management

Responsibilities

Operational

• Maintain a database for all customers & channel partners and develop a holistic view of the customer & channel partner base to assist with identifying sales opportunities across the Consumers within the segment
• Track and analyse the Consumer & channel partner revenue and usage behaviour on a monthly basis to assist with sales planning
• Liaise with relevant support unit to support channel teams in after sales support services, ensuring continued high level of customer satisfaction
• Conduct regular follow up with sales teams and channel partners for payments to ensure adherence to payment schedules; minimize bad debts and improve collections for the segment
• Carry out order management activities and process stock requests from channel partners
• Prepare reports and dashboards for various sales related metrics (Sales performance, commissions, Billing, Partner performance, quality reports)

People

• Take ownership for attending the trainings as per the plan
• Take ownership for completing PMS process, employee engagement surveys in time
• Continuously share the knowledge and understanding of the telecom industry and business trends

Skills

Qualification

• Bachelors’ degree in Business, Marketing or equivalent

• 3-5 years’ experience in sales and marketing or channel management roles, preferably in Telecoms

Education

Business Studies / Marketing

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Comments

Sales Intern

VOLO is an early-stage startup, that is on a mission to disrupt the online shopping market and level the playing field for our partners, drivers and customers alike. We aim to be a part of the fast growing online shopping market in the GCC and the world. The online delivery platforms have become an integral part in our daily lives, Just in the last 5 years it has transformed from a supplementary service used by millennials to a necessity needed by everyone. We aim to enhance the overall experience of our customers, partners, drivers and employees and to elevate the industry to new heights. Since the inception of our idea, we’ve put our stakeholders needs first. We’re looking for an exceptional sales teammate. Someone that gets excited about the adventure of a startup. Someone that is a self-starter, comfortable with ambiguity, strong attention to detail and excellent communication skills. Requirements Willingness to learn with a passion for sales. Must be based in B...

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