Job Purpose:
To process a range of Card Settlement & Personal Finance (PF) transactions, carry out reconciliations and compile reports as required in a timely and efficient manner ensuring error-free processing, adherence to internal procedures and provision of a high-quality service to internal and external customers.
Key Accountabilities:
- Performs settlement of Base I & Base II transactions applying relevant VISA rules and regulations while also ensuring adherence to bank reconciliation process.
- Processes & reconciles daily SPAN, GCC & SCHEMES settlement.
- Reconcile unit internal GL’s on daily basis and prepare monthly proof.
- To ensure a high level of customer service, complies with Bank policies & procedures, Central Bank rules & VISA regulations performing transactions on time and with the necessary approvals.
- Make sure that all documents related to cards payments and settlements are kept in a secure place and archived on time, while following the specified retention period and disposal procedures, ensuring minimal loss of information
- Performs all card settlement & PF operations policies and bank guidelines in compliance with risk policies and procedures, Basel framework and AML policies.
- Prepares settlement age wise MIS report for use in follow up with SCHEMES/SAMA, to prevent bank’s financial losses.
- Executes daily reconciliation processing and books the required accounting entries.
- Reports to supervisor any issues faced in their daily operations, technical or otherwise, to resolve problems immediately.
- Performs required financial process of credit cards, such as cards payment from collection unit, refund of charges (Annual fee/Late payment charges) & acquirer payments.
- Perform monthly Murabaha for GIB credit cards.
- Perform all PF manual entries such as (early payoff, write off, payment reversal, charges posting ... etc.)
- Performs other Retail operations activities that may be assigned by supervisors from time to time and support Line Manager in Strategic planning for improvements of unit efficiency.
Qualifications:
- University degree in business management or finance/accounting or equivalent experience
Professional Certifications
- Cards related courses
Experience:
2 to 3 years of relevant experience with banks in retail banking operations
Skills:
- Knowledge of retail products and operations
- Knowledge of banking processes and back office support for cards and PF operations, payment operations, core banking systems
- Knowledge of the SPAN & VISA system policies, procedures and regulations
- Understanding of credit and debit cards settlement
- Knowledge of Central Bank and other applicable rules and regulations on credit cards, PF & Fund transfer (payment)
- Must be adept in use of MS Office 2000 or later version, particularly Excel and Word, and Internet and email
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