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Sorter , DHL


 JOB OVERVIEW

  •     Work as part of a team in the sorting of material through the HUB, ensuring that all material is prepared and ready for uplift within the given deadlines.
  •     The job role is fundamental to HUB Operations and to the quality of service given to the customer.
  •     The Sort Agent is also responsible for effective screening of outbound material to a specific destination as per the work Instructions and specific destination requirements and to ensure all material is sorted in line with regional and network ISO/GSOP standards.


 

MAIN RESPONSIBILITIES

  •     Sort inbound material as per the Team Leader/ Supervisors instructions.
  •     Prepare outbound material for dispatch as per Team Leader/ Supervisors instructions.
  •     Ensure loading and unloading of inbound / outbound trucks / vans is done in compliance with Global SOP procedures.
  •     Ensure the Sort Area is clean and tidy at the end of the shift as per Team Leader/supervisors instructions.
  •     Adhere to the Company’s safety policy regarding forklift and equipment usage.
  •     Basic day-to-day problem solving may be required of any issues that will affect the smooth operation of the sort area.
  •     Planning and organizing of own workload as delegated by Team Leader will be required.
  •     Ensure that the sorting of material moving through the HUB is conducted in the most efficient manner and in line with the Global SOP and Quality Protocols.


EXPERIENCE, SKILLS & EDUCATION QUALIFICATION REQUIREMENTS

  •     Minimum 1 years’ experience in Hub Operations.
  •     Good understanding of the DHL network schedule and the service levels required.
  •     Understanding of various DHL products that pass through the HUB.
  •     Demonstrate a high level of commitment and energy to the role.
  •     Basic command of the English language both written and oral.
  •     Flexibility to work either day or night as rostered, and prepared to go that ‘extra mile’ dependent on Operational requirements.

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